Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sirajulmanan87@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sirajulmanan87@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
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Here’s a polished, professional version of your return and refund policy that you can use for your store. Replace the placeholder return address before publishing.

Return & Refund Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not fully satisfied, we’re here to help with returns, exchanges, and refunds.

Return Eligibility

We offer a 30-day return policy. This means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, the item must:

  • Be in the same condition as when you received it

  • Be unworn, unused, and undamaged

  • Include all original tags and packaging

  • Be accompanied by a receipt or proof of purchase

How to Start a Return

To begin a return, please contact us at sirajulmanan87@gmail.com.

Once your return request is reviewed and approved, we will provide:

  • A return shipping label (if applicable)

  • Instructions on how and where to send your package

Please send approved returns to:

[INSERT RETURN ADDRESS]

Important: Items sent back without first requesting and receiving return authorization will not be accepted.

If you have any questions about a return, feel free to contact us at sirajulmanan87@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately at sirajulmanan87@gmail.com so we can evaluate the issue and make it right.

Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods, such as food, flowers, or plants

  • Custom, personalized, or special-order products

  • Personal care items, such as beauty products

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

If you have questions about whether your item is eligible for return, please contact us before initiating the return.

Exchanges

The quickest way to receive a replacement item is to return the original item. Once the return is approved, you can place a new order for the desired item.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without providing justification.

To qualify, the item must be returned in the same condition in which it was received: unworn or unused, with tags, in its original packaging, and accompanied by proof of purchase.

Refunds

After we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to the original payment method within 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at sirajulmanan87@gmail.com.

Contact Us

For any questions about returns, exchanges, or refunds, please contact us at:

Email: sirajulmanan87@gmail.com

You can paste this version directly into your store’s Return & Refund Policy page after adding your return address.

ou get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sirajulmanan87@gmail.com.